Novacroft’s 100+ seat contact centre is open from 8am to 8pm, 364 days a year.

Telephone lines are staffed by knowledgeable, friendly and efficient advisers with access to your dedicated InNovator© project module.

Our contact centre also offers SMS status updates and LivePerson messaging capability and is supported by a comprehensive online knowledge base where advisers can access project details at the click of a button.

Customer care is at the heart of our Total Quality Management (TQM) principles, and we strive to create an exceptional customer experience.