Novacroft provides a comprehensive portfolio of products and services to clients in the private and public sector, and our team consists of a wide range of experienced industry professionals.

Novacroft offers services to clients in our marketplaces including data management, same day ITSO certified card production and consumer support, all aimed at organisations working towards advancing their transport ticketing applications.

Through research and development, Novacroft deploys services to improve the consumer experience, reduce the risk of fraud, enhance security and provide clients with the tools they need to manage their projects anytime, anywhere.

Specific tailored solutions include:

• mobile data collection facilities including access, retrieval and upload
• data and image cleansing and capture
• data storage on Novacroft’s data management system, InNovator©, of applicant records and related application details including photographs, documentation and audit history, all accessible via the Internet 24 hours a day
• automated SMS application status updates
• web accounts facilitating a one-stop-shop
• comprehensive reporting
• online application processing
• same day ITSO v2.1.3 certified card production
• contact centre services
• full managed service including scheme design, development and implementation