My career at Novacroft – our #SuperNovaStories

…you can be yourself at Novacroft.


Levi Sekei, a member of our busy card production team, talks to us about his role, why he enjoys our peak business period and his love of music, as part of our #SuperNovaStories series of interviews to celebrate Novacroft’s twentieth anniversary.

What’s your role at Novacroft? 

I’m part of the card production team at Novacroft and the role is varied. I’m part of all the bureau tasks that result in printing Oyster photocards, ENCTS cards and The Royal British Legion membership cards for our customers, giving their communities discounted travel or membership benefits that make their lives easier.

When did you start your Novacroft journey?

Three years ago. I was temporary, but after I left I got a call back – I stopped my other job to come back to Novacroft.

What was it like joining Novacroft?

I liked the team immediately – very friendly. The managers are nice, it’s easy to talk to them.

What does a typical day look like for you?

We have a rota, which changes every week, so it doesn’t become boring. I can be involved in printing, booking cards out, opening post. Batch gen is what I like best.

Tuesday is the busiest. We get more cards to print – I think it’s because people make applications for their Oyster photocards or renew their membership to The Royal British Legion over the weekend.

What do you love about your job?  

I like our peak period. In those busy months, when applications are at their highest, there’s often the opportunity to take on another role in the production team. It’s great to be more responsible, to help people, to be more involved.

Can you name three things that are essential to doing your job?

Communication. It’s so important to help each other. You’ve got to be a team player too, working as a team is vital.

What’s your most memorable Novacroft moment?

I remember my first Novacroft Christmas party. I was talking to a lady I hadn’t talked to before, who told a really funny story and was laughing with everybody, no pretence. It was only afterwards that I discovered that it had been Debra, our CEO. I learnt in that moment that you can be yourself at Novacroft.

If you could switch jobs for a day with anyone else at Novacroft, who would it be?

I think it would have to be IT – I did some IT work in my earlier life.

What keeps you at Novacroft?

The people. That’s why I came back when I got that call. I’ve seen some big changes while I’ve been here. Throughout it all, the team spirit has been the constant.

If you could have a superpower, what would it be?

To read minds. It’s risky (you might find out things you don’t want to) but it would be fascinating!

What is your biggest achievement – personal or professional?

My music. I used to be a vocalist and lyricist, primarily with reggae, hip hop and dancehall. I’ve made albums and done concerts. I gave it up when it became more commercial, because it became too much about image and sales – to me that was fake.

What do you do when you’re not at Novacroft?

I’m still writing music. I’m writing for me now, not for recording. I love taking photos, art and reading.

What advice would you give to new Novacrofters?

Be yourself. That’s all.